Policies

  • If a deposit has not been received within 10 days after receiving confirmation, South Lyon Tent Rental reserves the right to cancel the booking.
  • Deposits are non-refundable.
  • Any cancellations must be made at least 30 days prior to your event, otherwise the total amount of your invoice is due.
  • All balances are due prior to set up of equipment.
  • The area where the tent will be setup should be clear of any debris including dog waste prior to the arrival of set up crew members.
  • It is not mandatory, but highly recommended that you call MISS DIG to come out and mark your utilities the week before your event.
  • Equipment is delivered 1-3 days prior to your event and is removed 1-2 days after your event.
  • All equipment is only delivered to a garage, yard, or first floor of a house or building.
  • All equipment must be returned in the same condition as it was received, otherwise, the customer will be charged for the replacement or repair of the equipment.
  • All of the customer’s personal property must be removed from the tent prior to pick up.  All tables must be cleared off.  Failure to do so will result in an additional $50.00 charge.
  • Customer understands that tents are temporary structures designed to provide shade and protection from light rain.  Evacuation of the tent is highly recommended during poor weather conditions such as high winds and heavy rain to prevent injury to any person.
  • Customer assumes all responsibility for injuries or damages to property and agrees to release and hold South Lyon Tent Rental harmless for any and all claims arising out of the use of rental equipment while in customer’s possession.